End-to-End IT Infrastructure Management for Michael P. – IT Director, Manufacturing Firm (320 employees)
Issue
The company faced challenges with outdated systems, inconsistent network performance, and an overwhelmed in-house IT team. They lacked a strategic IT partner to manage their infrastructure proactively.
Solution
- Conducted a full IT audit to identify gaps in hardware, software, and network configurations.
- Deployed managed services, including proactive monitoring, regular maintenance, and patch management.
- Upgraded critical systems and implemented a hybrid cloud environment for scalability.
Outcome
- System reliability improved by 45%, and the in-house IT team was freed to focus on strategic initiatives.
- The company saved $50,000 annually by avoiding unplanned downtime.
“We’ve trusted Radtak to manage our IT infrastructure, and they’ve exceeded our expectations. From routine maintenance to handling complex issues, their team has been incredibly proactive and responsive. They take the stress out of IT management and consistently deliver exceptional service, allowing us to operate efficiently without worrying about technology hiccups.”
Michael P. – IT Director, Manufacturing Firm