Month to month, always
No annual contract and no lock-in. Cancel with 30 days' notice.
Pricing
Pricing, without the sales call.
Five commitments, then your estimate. No sales call required, and no email needed to see it.
How We Work
Before we talk about numbers
Five commitments that apply to every engagement, whatever the number below turns out to be.
NO CONTRACT
Billed in arrears
Your first month of support is delivered before you pay for it.
PAY AFTER
Projects billed on delivery
Projects under $10,000 are invoiced when complete. Larger projects bill by milestone, so you never pay for work that has not been delivered.
ON DELIVERY
No onboarding fee
Documenting your environment is part of the engagement, not a separate invoice.
NO SETUP FEE
The whole team knows your environment
We document as a policy, so support never waits on one person being available.
ALWAYS COVERED
Estimate
Build your estimate
Tell us what you run and the number appears as you go. No email needed to see it.
Choose your plan
What's included in each plan
Core — $99 / user
- Unlimited helpdesk for your people
- Monitoring and patching, servers and workstations
- Microsoft 365 administration
- Onboarding and offboarding
- Vendor coordination on your behalf
- 8-hour response target
Secure — $159 / user
- Everything in Core
- EDR on every endpoint
- 24/7 security monitoring
- Managed backup with 1 TB pooled
- Quarterly security review
- 4-hour response target
Both plans are month to month. Microsoft 365 licences are billed separately at cost.
Describe your environment
Everyone with company email, systems or a device — not only the people who call for help.
Azure and AWS instances count here. A host running six VMs is one host plus six VMs.
Physical offices with their own network. Remote workers are already covered as users.
Secure includes 1 TB pooled. Additional storage is $25 per TB.
Estimated monthly investment
Final pricing is set after a consultation. Most environments land at or below this estimate.
How should we follow up?
We use your details only to send this estimate and reply to you. We never sell your information. See our Privacy Policy.
Estimates cover managed support. Microsoft 365 licensing is billed separately at cost or through your existing agreement. Plans start at $750 per month.
Market Context
What the Austin market charges
Most managed IT providers make you sit through a discovery call before they will say a number. Here is the market data instead. Independent 2026 pricing surveys put fully managed IT in the Austin area at roughly $125–$275 per user per month, with most small and mid-sized businesses landing between $125 and $200. Security- and compliance-heavy engagements trend toward the upper band, and co-managed arrangements — where we work alongside your internal IT — typically run lower, around $75–$140 per user.
What moves the number is scope: coverage hours, the depth of the security stack, and compliance support. Two quotes at the same per-user rate can describe very different services, which is why we put ours in writing. SOC 2 readiness, custom software, and AI & automation work are scoped per engagement rather than per seat — tell us what you need below and we’ll send a written quote.
Ranges reflect independently published 2026 Austin and Texas market surveys, not a Radtak quote. Your written quote is the number that counts.
Projects
Project work, in ranges
Project pricing depends on what we find, so these are ranges rather than quotes. Most projects land mid-range or below. Project work is $135 per hour, or $120 per hour on prepaid blocks of 20 hours or more. Security and compliance work is $195 per hour.
SOC 2 readiness
Gap assessment, control implementation, evidence collection and audit support. $8,000 – $25,000
AI assistant on your own documents
An assistant that reads your manuals, contracts, and past tickets, and answers from them — inside your own Microsoft tenant. $5,000 – $18,000
Custom internal tool or portal
A client, vendor, or team portal built around how your business actually runs. $8,000 – $30,000
Workflow automation
Data that moves between your systems on its own. The re-typing and the spreadsheet step disappear. $3,000 – $12,000
System integrations
Making the tools you already pay for talk to each other — accounting, CRM, scheduling, email. $2,500 – $10,000
Mobile app development
iPhone and Android apps for your team or your customers, from design to the app stores. $12,000 – $40,000
Cloud and Azure migration
Moving workloads to Azure or AWS, with identity and network design. $5,000 – $20,000
Microsoft 365 migration
Mail, files and identity moved with minimal downtime. $2,500 – $8,000
Automation audit
We map where your team loses hours and hand you a prioritized plan — whether or not you build it with us. $1,500 – $4,000
Prefer to Schedule Directly?
Skip the form and book a free 30-minute consultation directly on our calendar.
Other Ways to Reach Us
Email
Phone
Hours
Monday – Friday, 9am – 6pm CT
Saturday, 10am – 2pm CT
Saturday, 10am – 2pm CT
What Happens Next?
- 1We'll review your message within 24 hours.
- 2We'll schedule a free 30-minute conversation.
- 3We'll discuss your business and how we can help.
